CuteFTP Lite for Windows Support Center

Latest News

Changes in 8.3.4

June 2, 2010

Added support for file date parsing from Windows NT IIS FTP Server
Improved retry logic on network failures when transferring via SFTP
Corrected more than 30 discrete issues that lead to Client/Server crashes
Corrected Windows 7 compatibility issues
Corrected Scheduled Jobs to no longer disappear after TE restart
View a complete list of changes

Downloads

Product Name	Version	File Size	Download Links
CuteFTP 8 Lite	8.3.4	12.5 MB	Download Now	Alternate link

Activation and Registration Help

Installation and Activation Instructions	Registration Errors
Serial Number Problems	Recover a Lost Serial Number
Our Customer Service team can answer your questions about software activation and registration or help with order problems however they cannot help with technical support issues. Contact the Customer Service team. There is no charge for activation or registration help.

Technical Support for CuteFTP 8 Lite

The following self-help support resources are provided free of charge. If you need guided assistance with CuteFTP Lite, visit the CuteFTP Lite User Forum. Technical support is provided in accordance with the GlobalSCAPE End of Life (EOL) and Support Life Policy. For a complete list of supported products, see our Knowledge Base article.

Self Help Resources

CuteFTP Lite User Forum		Searchable Knowledge Base
Online Help File CuteFTP 8 Lite		User's Guide CuteFTP 8 Lite - PDF (2.3 MB)
Username or Password Problems		FTP Error Codes Reference
Firewall Settings and Resources

Important Note: If you prefer to contact the GlobalSCAPE Technical Support Team directly, the charge is $35 per support call or e-mail. (There is no charge for activation or registration help.)

Limitations on Technical Support

Technical support for CuteFTP Lite is provided through the online resources shown above. If you prefer to contact the GlobalSCAPE Technical Support Team directly, a per-incident fee will be charged. Technical support is limited to the reporting and correction of product defects and installation and configuration assistance. At this time, personal technical support is available in English only. For assistance in other languages, please visit the User Forum. Technical support is offered for current versions of GlobalSCAPE software only.

While we are happy to support your usage of our products and will help in overcoming any difficulties you may encounter, Technical Support does not include advanced issues such as problems with COM development, HTML development, custom macro scripts, development of Web sites, or any other issues not directly related to the workings of our software.

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